Privacy Policy

Our Privacy Policy explains how we use any personal data you provide to L'AVIYE when you use our services in our Stores, our Website and any contact interaction you have with our Customer Services team.

L'AVIYE to be referred to as “We” and “us” in this Privacy Policy is committed to protecting your privacy and we are assuring you that your personal information is safe with us and we will never sell your data. This privacy policy applies to L'AVIYE (stores and website) shop and governs personal data collection, usage and storage in accordance with the General Data Protection Regulation and other relevant laws and regulations.

By using the L'AVIYE shop (website and stores), you consent to the data practises detailed in this privacy policy.

Personal Information we collect about you:

When you buy from L'AVIYE, we collect the following personal information from you:

• Name and Title
• Home, Billing and Delivery Address(es)
• Email Address(es) (home, mobile, work – customer dependant)
• Phone Number(s) (home, mobile, work – customer dependant) 
• Purchase information
• Payment card information
• Account Password and Login details
• Date of Birth 
• Gender
• Social media account details
• Your comments and product reviews 
• Any shopping preferences or details to help us suggest items for you
• Details of your interactions with our Customer Service team
• IP Address 
• Device information
• Website / Browsing History, including location data
• Cookie information (please see our Cookie Policy for details)

How we use the Personal Information collected 

L'AVIYE uses your personal information for the purpose of fulfilling our contract with you i.e. processing your order, taking payment, notifying you of the status of your order including returns and shipping the order to you.

L'AVIYE has a Legal obligation and legitimate interest in protecting itself from financial crime and so we use your personal information to detect, prevent and report financial crime e.g. Fraud.

L'AVIYE uses your personal information for the purpose of legitimate interest in selling our products to inform you of special offers, promotions, new products and marketing communications. You can freely opt-out from receiving these communications at any time.

Who we share your information with:

L'AVIYE shares limited personal information with our delivery partners. We only share your personal information that is required for you to receive your goods.

Changes to this Privacy Policy

1. L'AVIYE will occasionally update this Privacy Policy to reflect customer feedback or any change in regulatory guidelines.
2. L'AVIYE encourages you to periodically review this Privacy Policy to be informed of our commitment in protecting your personal information. 
3. We will highlight the sections of the privacy policy that have been significantly updated to allow you to review the changes.

This Privacy Policy was last updated on 25 May 2018.