SHIPPING POLICY
All items are ‘ready to ship' except where items are marked as ‘pre-order’. Please allow 1-2 working days processing time for your item to ship.
SHIPMENT OF ITEMS ON ‘PRE-ORDER’
- Items on pre-order require a 2-4 week processing time prior to dispatch.
- If your order contains a mixture of pre-ordered items and ‘ready to ship’ items, then your order will be shipped when the pre-ordered item(s) become available.
- Where your order contains a mixture of pre-order and in stock items & you’d like the in-stock item to ship immediately, please place two separate orders – one for the ‘pre-ordered’ item(s) and another for the ‘ready to ship’ items.
SHIPPING & COURIER SERVICES:
We understand that getting your item to you as soon as possible is of importance to you. That’s why we only offer one shipping rate.
DHL: Express International Shipping
UK
DHL: Express Shipping (1-2 Working Days)
INTERNATIONAL
DHL: Express International Shipping (1-3 Working Days)
All orders will be processed and shipped in one business day (Monday to Friday until 14:00 GMT). Customers are responsible for any custom charges applicable for shipments into your country. Deliveries will be made Via DHL for delivery in 1-3 working days. Full tracking will be made available to you via text and/or email. As we use a tracked and signed service, please ensure a recipient is at the shipping address to sign for and receive your parcel.
Shipping prices are applicable to all orders under £120 GBP / $158 USD approx. This is to supplement the charges incurred from reputable delivery companies. These prices ensure that your product is delivered to you safely and on time.
As a special thank you to our customers, free delivery is applicable on all orders above £120 GBP/$158 USD.
All shipping times provided are an estimate and are applicable to orders placed before 14:00 GMT Monday to Friday. Orders placed after 14:00 GMT Monday to Friday will be dispatched the following working day; orders placed after 14:00 GMT on Fridays will dispatch the following Monday. Please allow two additional working days for Highlands and Islands.
