SHIPPING POLICY
All items on our website are in stock and ready to ship unless clearly stated. Items in stock are dispatched within 1-2 working days of your order being placed. We understand that getting your item to you as soon as possible is of importance to you; this is why we offer multiple shipping options as stated below:
Country | Processing Time | Courier | Service | Delivery Timeframe |
United Kingdom | 1-2 working days | Royal Mail | 1st Class Parcel | 1-2 working days |
United Kingdom | 1-2 working days | Royal Mail | 2nd Class Parcel | 2-3 working days |
Europe | 1-2 working days | DHL | International Express | 1-2 working days |
Europe | 1-2 working days | Royal Mail | International Tracked | 3-5 working days |
USA | 1-2 working days | DHL | International Express | 1-3 working days |
Everywhere Else | 1-2 working days | Royal Mail | International Tracked | 7-14 working days |
Everywhere Else | 1-2 working days | DHL | International Express | 3-5 working days |
SHIPMENT OF 'PRE-ORDER' ITEMS
Any item(s) on pre-order are clearly marked as 'pre-order' and require a 2-4 week processing time prior to dispatch. We understand that getting your item to you as soon as possible is of importance to you; this is why we offer multiple shipping options as stated below:
Country | Processing Time | Courier | Service | Delivery Timeframe |
United Kingdom | 1-2 working days | Royal Mail | 1st Class Parcel | 1-2 working days |
United Kingdom | 1-2 working days | Royal Mail | 2nd Class Parcel | 2-3 working days |
Europe | 1-2 working days | DHL | International Express | 1-2 working days |
Europe | 1-2 working days | Royal Mail | International Tracked | 3-5 working days |
USA | 1-2 working days | DHL | International Express | 1-3 working days |
Everywhere Else | 1-2 working days | Royal Mail | International Tracked | 7-14 working days |
Everywhere Else | 1-2 working days | DHL | International Express | 3-5 working days |
- If your order contains a mixture of pre-ordered items and ‘ready to ship’ items, then your order will be shipped when the pre-ordered item(s) become available.
- Where you'd like to order a mixture of items that are in-stock and on pre-order & you want the in-stock item(s) to ship immediately, place two separate orders – one for the ‘pre-ordered’ item(s) and another for the ‘ready to ship’ items.
OTHER THINGS TO NOTE:
- Once an order is dispatched, full tracking details will be made available to you via text and/or email. As we use a tracked and signed service, please ensure a recipient is at the shipping address to sign for and receive your parcel.
- Customers are responsible for any custom charges applicable for shipments into their home country.
- Shipping prices are applicable to all orders under $300 USD approx. This is to supplement the charges incurred from reputable delivery companies and ensure that your product is delivered to you safely and on time.
- As a special thank you to our customers, free delivery is applicable on all orders above $300 USD.
Policy Updated: 16th September 2022.